After-hours AI receptionist for dental practices

Every call answered.

When your practice is closed, Myra — Gumly's voice agent — picks up every call — separates the emergency from the routine, and hands your front desk a clear, actionable queue.

See the analytics
Built for Canadian dental practices — PIPEDA compliant.
app.gumly.ca / queue
Illustrative

Active Queue

ActiveBookedArchived
HighRiley OkaforExisting· Emergency +1 604 555 0148 9:47 PM
MediumMarc BeaulieuNew patient· New appointment Wants earliest available 10:12 PM
RoutineJade TranExisting· Reschedule Snoozed until 8:30 AM 11:03 PM
How it works

Three steps, from ring to resolved.

Myra picks up, asks the questions your front desk would, and prioritizes calls based on your rules.

01

Myra answers every call

A warm, natural voice asks what your receptionist would — and captures the answers.

Reason for callingSymptomsNew vs existing patientAvailabilityText to bookInsuranceEmergencyPost-op questionsOffice FAQ
02

Triaged by your rules

Every call is scored against your practice's own rules — the moment the call ends.

IfCall reason is EmergencyHigh
IfPatient is NewMedium
IfCall reason is RescheduleRoutine
03

Ready for your front desk

A ranked call list with the summary, transcript, and everything staff need to act — all in one place.

MediumRiley OkaforNew patient
Invisalign consultation · Mon–Wed after 4 pm
Book appointmentLog call attempt
Every call, structured

Open a call, see the whole story.

Gumly transcribes the call, extracts the facts your front desk needs, and stamps a priority tier — so the detail view is decide-and-do, not listen-and-guess.

  • Reason, symptoms, availability, patient status & more pulled from the call
  • Easily schedule appointments, log a contact attempt, or request a review from your team
  • Every action written to an immutable audit trail
app.gumly.ca / call / 4821
Riley Okafor
After-hours · 9:47 PM
Medium

Caller wants to book an Invisalign consultation; new patient, had braces as a teenager, can come in Monday to Wednesday after 4 pm.

Call details
ReasonInvisalign consultation
PatientNew patient
Callback+1 604 555 0148
Preferred daysMonday to Wednesday, after 4 pm
Time12–4 pm
Book appointmentLog call attempt
Triage you can trust

Priority set by your rules, not a guess.

A declarative, per-clinic rule engine stamps every call with a tier the moment it arrives — consistent across every caller, tuned to how your practice actually triages.

  • Rules you configure — never an ad-hoc judgment call
  • Score automatically by the engine, never by hand
  • Prioritize by anything Myra captures - call reason, post-op, emergency severity, & more
app.gumly.ca / settings / rules
IfCall reason is EmergencyHigh
IfPatient is NewMedium
IfCall reason is RescheduleRoutine
IfCall reason is CancellationRoutine
On-call paging

Paged for what matters, not for every ring.

When a call ends, Gumly texts your on-call dentist a short, labelled summary — what happened, how urgent, and how to reach the patient. You choose which kinds of calls earn a text; the rest wait in the morning queue.

  • Sent the moment the call ends — even if the caller hung up early
  • You pick what pages: emergencies, post-op, upset callers — or every call
  • Short and to the point — just the reason, urgency, outcome, and a number to call back
CDCedar Dental+1 604 555 0100
🦷 After-hours call — High priority Reason: “Broke a molar, it's bleeding a lot” Urgency: Emergency Outcome: Relayed to the clinic Call back: Riley Okafor, (604) 555-0148
9:49 PM · sent 2 min after the call ended
Analytics

Uncover revenue opportunities in every call.

Every call is valued from your fee schedule — so you can see what came in, what's driving revenue, and where opportunities exist.

  1. 01What came in — and whenHow the after-hours calls split across call types, and when they land across the days and hours of the week.
  2. 02 Discover your revenue potential See the total revenue potential in the calls you received, broken down by service category.
  3. 03 Spot every missed opportunity Every week, see the dollars still on the table, and exactly who your staff should call first.
01

What came in

Calls handled142
Call typeCallsShare
New Patient Exam & Hygiene5438%
Spec / Emergency3122%
Recall & Hygiene2920%
Other · no revenue2820%
01

— and when

12–4a4–8a8a–12p12–4p4–8p8p–12aMon211712Tue169Wed158Thu21610Fri211811Sat313476Sun212477
Busiest: Mon · 8p–12aFewerMore
02

Discover your revenue potential

Est. revenue$48,300
Service categoryRevenueShare
New Patient Exam & Hygiene$21,90045%
Spec / Emergency$15,80033%
Recall & Hygiene$10,60022%
03

Spot every missed opportunity

Estimated revenue potential $48,300 +9%Total value of every revenue-driving call
Booked (realized) $29,460 61% booked61% of potential converted
Not yet booked $18,840 −6%Open follow-up opportunity
What it's worth

See the recovered revenue.

Drag the sliders to match your practice.

60
$400
38%of after-hours callers are new patients trying to book.
Estimated recovered revenue per year
$0

0 new patients a year who would otherwise reach voicemail — at $400 each, assuming 55% book after a morning callback.

An illustrative estimate from your inputs, not a quote.

Compliance & security

Built for Canadian practices.

Built to BC PIPA and PIPEDA standards

PIPA + PIPEDA

Compliance designed for British Columbia and Canada, by default.

Data in Canada

Patient data is stored and processed in-region — no cross-border surprises.

Immutable audit

Retention, corrections, legal hold, and access-request export built in.

Role-based access

Front desk, provider, and admin each see only what their role allows.

Questions

Answered.

No. Gumly covers the hours your practice is closed and hands your team a clean, ranked queue for the morning. It works the after-hours phone so your front desk can work the patients.

A true emergency is stamped High at intake and, on plans that include it, your on-call dentist is paged with a concise summary — no patient data beyond what the moment requires.

In Canada. Gumly is scoped to BC PIPA and PIPEDA, stores data in-region, and keeps an immutable audit trail with retention, corrections, legal hold, and access-request export.

Yes. Priority is set by a declarative, per-clinic rule engine you configure. Every call is scored the same way, so triage is consistent and tuned to your practice.

Never miss another after-hours patient.

See Myra answer, triage, and book a live call in a 20-minute demo.

Book a demo

See Myra take a real call.

Tell us where to reach you and we'll set up a 20-minute walkthrough.

20 minutes · no commitment · we reply within one business day.

Thanks — we'll be in touch.

Expect a reply within one business day to set a time.